The IT Manager at DGJones and Partners will be responsible for the comprehensive management and optimization of the company's ICT infrastructure. This role includes overseeing the functionality and integration of Microsoft 365 (with SharePoint and Teams), Oracle Cloud ERP for financial and HR modules, and managing networking and telephony systems. The IT Manager will also play a pivotal role in the company's strategic transformation into an AI-enabled organization. This includes ensuring the ICT infrastructure supports new AI initiatives, managing software licenses, enforcing corporate data management and data retention policies, and upholding data security standards.
Responsibilities:
ICT Infrastructure Management:
- Oversee the management, maintenance, and optimization of Microsoft 365, including SharePoint and Teams.
- Manage Oracle Cloud ERP for financial and HR modules, ensuring seamless operation and integration.
- Supervise and maintain the networking and inter-branch network setup.
- Ensure the overall security, reliability, and performance of the ICT infrastructure.
Software License and Compliance Management:
- Manage software licenses, ensuring compliance with licensing agreements and optimizing license usage.
- Ensure that all software and systems are properly licensed and up to date.
- Maintain an accurate inventory of all software and hardware assets.
Data Management and Security:
- Develop and enforce corporate data management and data retention policies.
- Ensure data integrity, security, and availability across all systems.
- Implement and maintain robust security measures to protect the company’s data and systems.
Team Management:
- Lead and manage the ICT team, providing guidance, support, and professional development.
- Allocate resources effectively across different offices and ensure proper staffing levels.
- Act as the second line of contact for any ICT-related issues, ensuring timely and effective resolutions.
Project Management:
- Plan, execute, and oversee ICT projects, ensuring they are delivered on time, within scope, and within budget.
- Collaborate with other departments to understand their ICT needs and deliver appropriate solutions.
- Ensure that ICT projects align with the company's strategic goals and AI transformation objectives.
AI and Technology Transformation:
- Play a key role in the company’s transformation into an AI-enabled organization.
- Ensure that the ICT infrastructure supports new AI initiatives and technologies.
- Stay updated with the latest AI and ICT trends and technologies and recommend improvements and innovations.
Vendor and Stakeholder Management:
- Manage relationships with ICT vendors and service providers, ensuring the delivery of high-quality services.
- Communicate with stakeholders to understand their requirements and provide updates on ICT initiatives and performance
Compliance and Standards:
- Ensure compliance with relevant ICT policies, standards, and regulations.
- Regularly review and update ICT policies and procedures to reflect best practices and emerging technologies.